After purchasing my first home with another REALTOR®, I was debating just managing the transaction for my second home purchase by myself. For the services I was offered, it seemed like I could almost do it myself. At that point, I wasn’t quite sure what value add realtors truly provided.
After being referred to Nichola by a colleague, we went for coffee to chat about how she could help us out. No more than 3 minutes in, Nichola had me convinced of the immense value add that she would provide for us.
She absolutely did not disappoint. Every question I possibly had about the details of the process and transaction were answered: present market conditions, how the home would fit my needs, both present and future, any flaws and advantages of each home we saw, bidding strategies, probabilities of how long each home may remain on the market, etc.
Not only does Nichola have unparalleled expertise on all facets of her profession, she was reachable at essentially all hours. This is an immense advantage, considering the time sensitive nature of this business.
She takes a refreshingly unbiased approach to her evaluation of each home we saw. She knows that if the house being evaluated doesn’t precisely fit her clients needs, she will explain in detail why it is so. We saw one house which had certain details which I held on to, and she had me see the bigger picture, eventually taking that one off the short list.
While we ended up seeing nearly a double digit home count, not once did I feel obliged to make any kind of decision.
Nichola’s strategy during the negotiation phase was impeccable. She brokered our property acquisition for exactly the price I was seeking.
The approximate two month process was flawlessly stick-handled by Nichola. I did not have to worry about any of the details at all throughout the entire period.
Being in the professional services business myself, I absolutely love to see those who really do put customer service ahead of all else.
Nichola is the epitome of outstanding customer service.
I cannot say enough good things about Nichola.
Count yourself lucky if you have the privilege of working with such a talented professional for these important purchases.
- Charlotte & Daniel